FAQ

 
 
 
 
 
 
 
 
 
 
1
 
 
 

DO I NEED A REFERRAL TO MAKE AN APPOINTMENT WITH YOUR CLINIC?

 
No, there is no need for a referral, walk-ins are always welcome.
 
 
 
 
 
2
 
 
 

WHAT PAYMENT OPTIONS ARE AVAILABLE AT YOUR DENTURE CLINIC?

 
• EFT
• EFTPOS
• HICAPS
• Money Order
• Cash
• Cheque
• Visa
• MasterCard
• Direct Debit
 
 
 
 
 
3
 
 
 

ARE YOU HICAPS APPROVED?

 
Yes, we are HICAPS approved.
 
 
 
 
 
4
 
 
 

DO YOU OFFER AN AFTER HOURS SERVICE?

 
We understand that busy schedules make it difficult to visit us during business hours. To assist our patients, we offer convenient after hours appointments upon request.
 
 
 
 
 
5
 
 
 

DO YOU PROVIDE NURSING HOME VISITS?

 
We are happy to offer a consultation service and this can be arranged through the nursing home or family members. This service is available in the Clarence Valley region only.
 
 
 
 
 
6
 
 
 

HOW OFTEN DO I NEED MY DENTURES CHECKED?

 
We recommend you have your dentures checked every 12 months.
 
 
 
 
 
7
 
 
 

WHAT DO I DO IF I HAVE A SORE MOUTH?

 
If you are experiencing any discomfort or pain in your mouth, make an appointment to see our dental prosthetist.
 
 
 
 
 
8
 
 
 

THE DENTIST HAS TOLD ME I HAVE TO HAVE SOME TEETH OUT; CAN I GET THE DENTURES MADE BEFORE THIS PROCEDURE?

 
Yes you can. For further information, contact us.
 
 
 
 
 
9
 
 
 

I'VE BROKEN MY DENTURE, WHAT SHOULD I DO?

 
Collect all of the pieces, do not glue them yourself, ring us as soon as you are able to make a time to call in to the clinic.